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The following are the terms and conditions for use of Yakoon’s Service (“Yakoon”
Service" or "the Service") by the User or the User (hereinafter referred to as "the
User"). Please read them carefully.
Important: by installing Yakoon product and/or accessing any part of Yakoon’s
services The User is agreeing to all the terms and conditions of the agreement,
and consent to be bound by and become a party to this service agreement. Should
the User not agree to all the terms and conditions of this service agreement, or
cannot comply with these terms and conditions, He/she/ it should terminate the registration
process, therefore surrendering any and all authority to use the service. If the
client is deemed to have ordered the service, yakoon’s acceptance is expressly conditioned
upon assent to all the terms and conditions of this service agreement, to the exclusion
of all other terms, if these terms are considered an offer by Yakoon acceptance
is expressly limited to these terms.
The Service
The Service consists of a browser interface, message application, SMS gateway access,
e-mail facility, data encryption, data transmission, data access, data storage and,
if applicable, synchronization software. The User is responsible for obtaining and
maintaining all computer hardware, software and communications equipment needed
to access the Service, and for paying all third-party access charges (e.g., ISP,
telecommunications) incurred while using the Service. Yakoon does not guarantee
the delivery of any message for technical reasons or other unforeseen circumstances.
Yakoon is not under the obligation to compensate the customer for undelivered or
delayed messages. Yakoon reserves the right to change or terminate the Service and/
or alter the terms and conditions of this Agreement at any time without notice and
with immediate effect. The sender ID, although the User is able to specify it, is
not a guaranteed feature of this product.
Use of Proprietary Software
Subject to the terms and conditions of this Service Agreement and the law of Kuwait,
Yakoon grants the User an individual, personal, non-sub licensable, non-exclusive
and non-transferable license ("the License") to use its proprietary software and/or
application service, in object code form only, and only in accordance with the applicable
end User documentation, if any, and only in conjunction with the Yakoon Service
Agreement. The User will not, directly or indirectly, reverse engineer, de-compile,
disassemble or otherwise attempt to establish the source code or underlying ideas
or algorithms of the software; modify, translate, or create derivative works based
on the software/ application; or copy (except for archival purposes), rent, lease,
distribute, assign, or otherwise transfer rights to the software/application; use
the software/application for timesharing or service bureau purposes or otherwise
for the benefit of a third party; or remove any proprietary notices or labels with
regard to Yakoon products and/or services. As between the parties, the User acknowledges
that Yakoon, and its licensors retain ownership of all propriety applications, software,
intellectual property "IP" and any portions or copies thereof, and all rights Therein
Upon termination of this Service Agreement for any reason, this License will terminate
and the User shall destroy and cease to use all software and applications. The software
is provided and applications are offered, “As is” and subject to the warranty disclaimers
and limitations of liability found in this service agreement.
Member Account, Password and Security
To open an account for usage of the Service, the User must complete the registration
process by providing us with current, complete and accurate information as prompted
by the Membership/registration Form. The User will also choose a password and a
User name to be assigned. The User is entirely responsible for maintaining confidentiality
with regard to its password and account information. Furthermore, the User is entirely
responsible for any and all activities that occur under its account. Yakoon will
not be held liable to any third party claims and or actions taken with respect to
services offered. The User agrees to notify Yakoon immediately of any unauthorized
use of its account or any other breach of security.
Member Privacy
It is Yakoon's policy to respect the privacy of the User. Yakoon will not edit,
or disclose any personal information about the User or the User’s Yakoon account,
including its contents, without the User’s prior permission unless Yakoon has a
good faith belief that such action is necessary to:
Conform to legal requirements or comply with legal process;
Protect and defend the rights or property of Yakoon;
Enforce this Service Agreement or protect Yakoon's business or reputation, including
without limitation upon termination, cancellation or suspension of this Agreement
by Yakoon;
Respond to request for identification in connection with claim of copyright or trademark
infringement by the User or a claim by a third party that the User is using the
Service in connection with an infringing, illegal or improper activity; or
Act to protect the interests of the User or others. Yakoon’s service transmits the
Sender's name (From field) and/or email address with each message that you send.
For more information, see Yakoon's Privacy Policy. The User agrees that Yakoon may
access its account, including its contents, as stated above or to respond to service
or technical issues.
Message and Other Limitations
Yakoon assumes no responsibility for the deletion or failure to store information.
Yakoon has set no fixed upper limit on the number of messages the User may send
through the Service; however, Yakoon reserves the right, at its sole discretion,
to determine whether or not the User’s conduct is consistent with the letter and
spirit of the Service Agreement and may terminate the Service if the User’s conduct
is found to be inconsistent with the Agreement. Yakoon may, in the future, with
prior notification, limit the amount of storage space available to each Member.
Member Conduct
Yakoon will block the user's account with no credits or money refund in case of
unauthorized use of the service. The User agrees to abide by all applicable local,
national and international laws and regulations and are solely responsible for all
acts or omissions that occur under its account or password, including the content
of any transmissions through the Service. By way of example, and not as a limitation,
the User agrees not to:
Use the Service in connection with chain letters, junk mail, junk SMS messages,
Lottery, spamming or any duplicative or unsolicited messages (commercial or otherwise);
Harvest or otherwise collect information about others, including email addresses,
without their consent;
Create a false identity or forged email or mobile phone address or header, or otherwise
attempt to mislead others as to the identity of the sender or the origin of the
message;
Transmit through the Service unlawful, harassing, libelous, abusive, threatening,
harmful, vulgar, adult, obscene or otherwise objectionable material of any kind
or nature;
Transmit through the service Messages spreading advertisements of meeting between persons;
Transmit through the service Messages that may clash with religious or political convictions or question the respect for religious and political pluralism.
Transmit any material that may infringe the intellectual property rights or other rights of third parties, including trademark, copyright or right of publicity;
Libel, defame or slander any person, or infringe upon any person's privacy rights;
Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancel
bots, or any other harmful or deleterious programs;
Interfere with or disrupt networks connected to the Service or violate the regulations,
policies or procedures of such networks;
Attempt to gain unauthorized access to the Service, other accounts, computer systems
or networks connected to the Service, through password mining or any other means;
Interfere with another User’s use and enjoyment of the Service or another entity's
use and enjoyment of similar services; or
Engage in any other activity that [Yakoon] believes could subject it to criminal
liability or civil penalty or judgment.
Your Right to Cancel
Termination or Cancellation by the User. The User is free to terminate or cancel
this Agreement at any time, and for any reason; provided, however, for such termination
or cancellation to be effective the User must carry out such termination in accordance
with the policies and procedures established by Yakoon, which will be posted in
the Billing Information section or similar location within the Yakoon web site.
Any questions concerning the appropriate method by which to cancel this Agreement,
should be addressed to support@yakoon.com.
Modification of Terms, Termination, Cancellation and Suspension
Yakoon frequently updates, modifies, and otherwise continually seeks to improve
the Yakoon services and products. Such changes often dictate that we simultaneously
modify our Terms and Conditions of Use. As such, Yakoon shall have the right to
modify the terms of this Agreement and to change or discontinue any aspect or feature
of the Yakoon service, in either case, as it deems reasonably necessary. Such changes
shall be effective immediately upon posting of such addition, change, or deletion.
Any use by the User of the
Service after any such change has been posted shall constitute the acceptance of
any such changes. If the User does not agree with any such changes, the Service
may be cancelled in accordance with the procedures for cancellation set forth in
this Agreement. The User acknowledges its responsibility to review this Agreement
from time to time and to be aware of any such changes. The current version of this
Agreement may be obtained at yakoon.com, under terms and conditions.
Termination, Cancellation and/or Suspension by Yakoon; Disclosure of Information.
This Agreement and the license granted hereunder may be terminated, cancelled and/or
suspended by Yakoon at any time if, in Yakoon's sole discretion, the User breaches
these Terms of Service. Such termination, cancellation and/or suspension by Yakoon
shall be effective immediately upon notification by Yakoon to the User in any reasonable
manner, including but not limited to, notification by e-mail. Upon, during, and/or
after any such breach, Yakoon may elect to suspend, terminate and/or cancel this
Agreement and/or recover any and all damages from the User arising from or relating
to the event(s) giving rise to the suspension, termination or cancellation.
In the event that Yakoon receives complaints from recipients or third parties with
respect to the use of the Service, Yakoon additionally reserves the right, in its
sole discretion, to disclose any and all information to the recipient, applicable
authorities or any other party with regard to its clients and application Users.
Termination or Cancellation by the User. The User IS free to terminate or cancel
this Agreement at any time, in accordance with Section 7(E).
Obligations upon Termination and/or Cancellation. Upon any termination, cancellation
and/or suspension of this Service Agreement, the User is responsible for any obligations
then accrued including, but not limited to, payment of any costs or charges that
may arise in connection with such termination, cancellation and/or suspension, and
payment of all outstanding transaction fees for use prior to said termination, cancellation
and/or suspension occurs. Payment and other obligations under this Service Agreement
are not suspended, stayed, or otherwise affected by a suspension of access to /
or use of Yakoon (in whole or in part) where said suspension arises from the User’s
failure to comply with, or violation of, the terms of this Service Agreement or
of any law or legal obligation. Upon termination and/or cancellation, for any reason,
the User agrees to immediately cease using Yakoon and remove all Yakoon software
and applications on any computer, database, server (local or remote) in your possession
or under its control. Yakoon shall have no obligation to the User after any termination
or cancellation of this Service Agreement.
No Warranties or Liabilities
Generally
The User expressly acknowledges and agrees that use of the service and the internet
generally is at its own risk and that Yakoon is provided “as is” and “as available”
without any warranties or conditions whatsoever, express or implied. Yakoon will
use commercially reasonable efforts to make access to Yakoon available to the User
through the required access protocols, but makes no warranty or guarantee that the
User will be able to access Yakoon at any particular time or any particular location.
Additional Limitations
Without limiting the generality of the terms set forth in Section 9(A), Yakoon and
its affiliates, agents, content providers, service providers, and licensors:
hereby disclaim all express and implied warranties as to the accuracy, completeness,
no infringement, merchant ability or fitness for particular purpose of Yakoon generally,
and any content or services contained therein, as well as all express and implied
warranties that the operation of Yakoon generally and any content or services contained
therein will be uninterrupted or error – free.
Shall in no event be liable to the User or anyone else for any inaccuracy, error
or omission in, or loss, injury or damage caused in whole or in part by failures,
delays or interruptions of the service generally, and any aspect ancillary thereto,
(The User agrees to indemnify Yakoon pursuant to selection 11 hereof for any and
all third party claims arising from such failures, delays or interruptions in connection
with regards to use of the service), without in any way limiting the foregoing,
Yakoon shall in no event have (In the aggregate) any liability whatsoever in connection
with this agreement in excess of an amount equal to two times the lowest monthly
transaction fee application to such account and /or claims in effect for the monthly
period immediately preceding the date of the first claim made by the User and/or
the User alleging liability.
High risk activities
The Yakoon service is not fault-tolerate and is not designed, manufactured or intended
for use or resale as online control equipment in hazardous environments requiring
fail-safe performance, including but not limited to use in the operation of nuclear
facilities, aircraft navigation or communication systems, air traffic control, direct
life support machines, or weapons systems, in which the failure of Yakoon could
lead directly to death, personal injury, or service physical or environmental damage
(“High risk activities”). in addition to the other disclaimers and limitations contained
within this agreement, Yakoon and its affiliates, agents, content providers, services
providers and licensors specifically disclaim any express or implied warranty of
fitness for high risk activities including emergency notification services. Some
jurisdictions do not allow the exclusion or limitation of warrantee or incidental
or consequential damages, so the above limitations or exclusions may not apply.
In such jurisdictions, Yakoon’s liability (And the liability of its affiliates,
agents, content providers and service providers) shall be limited to the greatest
extent permitted by applicable law.
Third Party Beneficiaries
Notwithstanding anything to the contrary contained herein, the provisions for "No
Warranties and Liabilities" set forth in Section 9 herein are for the benefit of
Yakoon and its affiliates, agents, content providers and service providers and each
shall have the right to assert and enforce such provisions directly on its own behalf.
Indemnification
The User agrees to indemnify, hold harmless, and defend Yakoon and its affiliates,
agents, content providers and service providers, against any and all claims, liabilities,
damages, costs and expenses (including, but not limited to, consequential damages,
incidental damages, special damages, attorneys' fees and disbursements) arising
from or relating to
The use of the Service in any manner which violates the terms of this Service Agreement
or otherwise violates any law, rule, or regulation and
Any claims made by third parties arising from your use of the Service, including
without limitation any and regulation all third party claims arising from or related
to any failure, delay or interruption to the Service. The User agrees to cooperate
as fully as is reasonably required in the defense of any claim. Yakoon reserves
the right, at its own expense, to assume the exclusive defense and control of any
matter otherwise subject to indemnification by the User.
Miscellaneous
The failure of either party to exercise in any respect any right provided for herein
will not be deemed a waiver of any further rights hereunder. If any provision of
this Service Agreement is found to be unenforceable or invalid, that provision will
be limited or eliminated to the minimum extent necessary so that this Service Agreement
will otherwise remain in full force and effect and enforceable. In this Agreement,
any reference to the singular includes the plural and vice versa, any reference
to natural persons includes legal persons and vice versa and any reference to a
gender includes the other genders. This Agreement shall be governed by and construed
and interpreted in accordance with the law of the state of Kuwait. No agency, partnership,
joint venture, or employment is created as a result of this Service Agreement and
the User does not have any authority of any kind to bind Yakoon in any respect whatsoever.
In any action or proceeding to enforce rights under this Service Agreement, the
prevailing party will be entitled to recover costs and attorneys' fees. All notices
under this Service Agreement will be in writing and will be deemed to have been
duly given when received, if personally delivered; when receipt is electronically
confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent
for next day delivery by recognized overnight delivery service; and upon receipt,
if sent by certified or registered mail, return receipt requested. These terms and
conditions constitute the whole agreement between Yakoon and the User and no party
shall be bound by any undertakings, representations, warranties, promises or the
like not recorded herein.
Payment for Yakoon’s Product
Yakoon Product is licensed by Yakoon W.L.L to the User under the terms described
in his agreement. The nature of the license is described herewith:
The license and the usage of the product, does not include any paid SMS (Mobile
Text Message /Short Message Service) or Speed mail (e-mail) message units. The User
receives the license upon registration and is issued an advertised amount of Message
units, as per the advertised amount (on Yakoon's web-site) at the time of the registration,
at no cost to the User. This is done to enable the User to test the software in
order to make an informed purchasing decision in the future. This purchase is termed
"The Initial Purchase".
Any purchases of message units made after The Initial Purchase will credit the User's
account with the advertised number of message units. Such units will be credited
to the User's account and will be managed as per Yakoon's advertised pricing and
general Terms and Conditions on Yakoon's web site.
Should there be any reason for Yakoon to suspend the Client's services; Yakoon will notify the client immediately of its intention to suspend said services. Should the suspension result in a situation where the client still has credits (or message units that are pre-paid) at any stage, the remained credits are non-refundable.
Payment for services, which include but is not limited to message unit purchases,
shall be deemed to have been made as soon as the funds are available in Yakoon's
specified bank account or the credit card transaction has been approved by the appointed
authorized institution.
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