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Bulk sms F.A.Q. 
 

I've changed my email and annoying message asking me for code appears! How to stop it?

You need edit user.ini file and clear value for NeedConfirm key. File normally located here in Yakoon installation folder. For example: c:\Program Files\Yakoon\profiles\MyUsername\user.ini, edit this file, find "NeedConfirm=true" and remove "true". Save file and start Yakoon software again.Thursday, May 07, 2009




How do I change my email address?

To change your email in Yakoon, login to the Yakoon-2 software, click "User" => "Properties" and enter new email. Log off from Yakoon-2 and close application. Check your new emailbox for confirmation code. Next you login to Yakoon-2 you will be requested for that confirmation code. Your email will be changed after you enter your confirmation code.Sunday, September 21, 2008




Address book merge functionality

Address book merge functionality is automatic insertion of fields from address book in each SMS.
To use merge functionality follow these steps:

1. Load CSV or XLS a file with contacts into the program.
2. Create the SMS template and using #Title#, #FirstName#, #LastName#, #Custom# insert necessary fields.
3. For each separate user in the SMS message instead of symbols #Title#, #FirstName#, #LastName#, #Custom# his personal data taken from imported by you CSV or XLS file will be inserted.
Tuesday, January 23, 2007




Local time doesn't match with the send-time of the SMS. Can this problem be solved?

No. We cant. Time stamp depends from SMSC used and is not under our control. Time difference between your local time and stamp in SMS may be several hours.Monday, October 23, 2006




How do I send Arabic, German, Russian, Spanish, etc Unicode sms?

Please select message Format - UNICODE (by default it's TEXT).Sunday, June 04, 2006




What is the network coverage?

Yakoon currently covers the following Coverage List for details.Sunday, June 04, 2006




What is the credit value of 1 Text message?

1 message = 1 Credit in most cases. Detailed info here.Sunday, June 04, 2006




Sender ID (The name that appears on your Recipients Mobile)

Sender ID can be changed or specified in the “Sender ID” field. Sender ID can be a phone number (max. 16 characters) or English letters and numbers (max. 11 characters) and it can also contain a spot.
Examples: 777, yakoon777, yakoon.com

Notice: Sender ID can’t contain Russian or Arabic letters or any other non-latin letters or free spaces. Sender ID can’t be longer than 11 characters.

There are restrictions on SenderID on such directions:
KYIVSTAR-UKRAINE - only digital SenderID is allowed.
ASTELITE-UKRAINE - fixed digital SenderID.
INDIA - it is allowed only Sender ID "yakoon"
INDONESIA - it is forbidden to use SenderID "INDOSAT"
Sunday, June 04, 2006




How do I Redeem a Voucher?

Your voucher number has been sent to your mobile device through SMS or you might have received an original voucher.
1. Login to Yakoon messenger by using your username and password.
2. Select the VOUCHER in the top menu. You will see REDEEM VOUCHER at the bottom of the menu.
3. Enter your 16 digit voucher number in the space provided. Select REDEEM. The credits will be credited to your account.
Sunday, June 04, 2006




How do I get FREE Credits / Test your product for FREE?

Your voucher number containing 3 FREE credits will be sent to your mobile device via SMS during the registration process .
Please Redeem a Voucher using instructions below.
Sunday, June 04, 2006




How do I send SMS?

First you have to install Yakoon and register for FREE.
1. Login to Yakoon messenger by using the username and password.
2. Select the SMS and NEW (left or top menu) in the "TO:" space provided enter recipient mobile number in international format
Please Note:
1- The country code and mobile operator code should be added in front of the number.
E.g.: 3806712345674 (Country code - 380, Operator code - 67, Recipient number 12345674
2- In the "message:" space provided type the text message you want to send 160 characters only.
3- Press "send" to send your message.
Sunday, June 04, 2006




 
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